Refund policy

Due to the unique nature of hand-dyed yarn, we do not accept returns or exchanges on our products. We will happily replace a faulty product at no cost to you with a similar or identical skein if there is an error in craftsmanship or fulfillment. If you are not satisfied with your yarn, please let us know within 30 days of receiving your order and we will do our best to find a solution.

Digital products (i.e., patterns) are also not eligible for return or exchange.